Sometimes people confront us with things that leave us speechless at first. Only later do we have ideas on how we could have reacted. Or instead of countering confidently and appropriately to the situation, we immediately react with attack and get upset.

Quick-wittedness can be learned. In this seminar you will learn how to react confidently and self-assuredly in difficult conversations. Together we will work out ways of dealing with provocations, attacks and inappropriate criticism.

Content:  

• Understanding the dynamics behind being speechless
• Fending off aggressive and personal attacks professionally
• Mastering unpleasant situations calmly and confidently
• My personal way of acting quick-wittedly 

Target group:

All people who want to appear quick-witted and communicatively competent.

Group training: 

Full-day seminar (8 teaching units)

Group reflection (2 teaching units) – update and exchange of experience

Individual training: 

4 individual sessions 60-90 minutes each (online or face-to-face)